Privacy policy
Last updated 26 September 2026
This policy explains what Talkeven collects, why, and the choices you have. Talkeven is run by Lachlan Irving, an individual developer based in Australia ("we"). Contact: [email protected].
What we collect
| Data | Why | Who can see it |
|---|---|---|
| Email address and password (the password is handled by our sign-in provider; we never see it) | To create and secure your account | Only you |
| First name, neighbourhood, bio, interests, languages and levels, times you can meet | To show your profile to people whose exchange works with yours | Members you match with |
| Date of birth | Only to confirm you're 18 or over | Only you. It is never shown to other members |
| Meetup invitations (place, date, time, note) and chat messages | So you and your partner can plan and talk | You and that partner |
| Blocks and reports | To keep members safe and review concerns | Blocks: only you. Reports: our moderation team |
| A push notification token, if you turn notifications on | To tell you about new messages and invitations | Only our systems |
We do not collect your location, contacts, photos or device diagnostics. The neighbourhood on your profile is whatever you type. We do not use advertising or analytics tools, we do not track you across other apps or websites, and we do not sell or share your data.
Service providers
We use Google Firebase to run the app: Firebase Authentication for sign in, and a database and server functions hosted in Sydney, Australia. Push notifications are delivered through Expo's push service, Apple and Google. They process data on our behalf under their own security and privacy terms, and only to provide these services.
How long we keep it
We keep your data while your account exists. When you delete your account we delete your profile, date of birth, invitations, conversations and messages (for both people in a conversation), blocks and notification tokens. Exception: safety reports made by you or about you are kept after deletion so we can act on patterns of abuse; they are only accessible to moderators.
Your choices
- Edit your profile at any time in the app.
- Turn notifications off in your phone's settings.
- Block anyone, which hides you from each other and cancels open plans.
- Delete your account in the app (Profile → Delete account) or as described on the account deletion page.
- Ask us for a copy of your data or a correction by emailing [email protected].
Adults only
Talkeven is for people aged 18 and over. We do not knowingly collect data from anyone younger. If you believe a child is using Talkeven, please report it in the app or email us and we will remove the account.
Security
Data is encrypted in transit. Access to member data is enforced on our servers, so the app cannot read another member's private details. No system is perfectly secure; tell us at once if you suspect a problem with your account.
Changes
If we change this policy we will update the date above, and tell you in the app if the change is significant.